Foundations for College Success; Medical Terminology; Healthcare Law and Ethics; Introduction to Healthcare Services; Introduction to Health Services Management I & II; United States Healthcare System; The Healthcare Professional as Manager; Organizational Theory and Development in Healthcare; Healthcare Ethics; Quality Management in Healthcare; Medical Office Administrative Procedures; and additional Health Services courses
Ed.D. Organizational Leadership, Nova Southeastern University
M.S. Health Science/Health Services Administration, Florida Gulf Coast University
B.S. Health Science/Health Services Administration, Florida Gulf Coast University
A.A.S Dental Hygiene, Bergen Community College
Awards and Recognitions:
- Promoted to Associate Professor, 2015
- Promoted to Department Chair of Health Services Administration, 2015
- American Society for Training and Development Excellence in Employee Development Award (for Eye Centers of Florida), 2007
- Golden Key International Honor Society—Life Member, 1999
- Who’s Who Among American College and University Students, 1999
- National Dean’s List, 1998-2000
Dr. Susan Anderson serves as the program chair for the Health Services Administration bachelor’s and master’s degree programs at Hodges University. Before joining Hodges, she was the manager of customer service and training for Eye Centers of Florida in Fort Myers. In 2007, she received the American Society of Training and Development award for “Training Organization of the Year.” As manager, she led the organization in the implementation of the Physician’s Quality Reporting initiative, E-Prescribe initiative, and she served as the primary trainer for all federal and state compliance training and practice management computer programs. As a trainer, she developed and delivered continuing education programs for the nursing staff, ophthalmic assistant, coding staff and ophthalmic physicians.
She is currently a member of the Medical Group Management Association, Society for Human Resource Development, Association for Talent Development and the Healthcare Financial Management Association.