Customers Bank acquired Higher One, Inc. in June 2016. Customers Bank’s division, BankMobile Disbursements, processes student financial aid refunds for Hodges University as well as several other higher education institutions throughout the United States.
In the fall of 2015, the Department of Education issued revised cash management rules that pertained to federal Title IV funds and the bank accounts offered to students through agreements between financial and educational institutions.
Hodges University does not receive any compensation from BankMobile Disbursements. Our partnership allows our students to receive their financial aid refunds by secure and efficient delivery methods.
One of the requirements of the revised cash management rules is that each educational institution discloses their contract with a vendor who handles federal Title IV funds. Click here to view our institution’s contract with BankMobile, a Division of Customers Bank.
BankMobile Contact Information
Customer Care by Phone 1-877-327-9515 Hours of Operation: 8:00 a.m. – 11:00 p.m. EST, 7 days a week
Customer Care by Email Email your question to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to BankMobile.
Automated Service Line 1-877-327-9515 Available 24 hours a day, 7 days a week
BankMobile Website www.bankmobilevibe.com
Vibe Account ATM Access Students using a BankMobile Vibe account have access to Allpoint ®, the largest surcharge-free ATM network. To find an Allpoint ® ATM near you, visit www.allpointnetwork.com.
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