Conflict is a part of all of our lives. It is impossible to live and work with others without having conflict at least from time to time. We are all diverse in our background, beliefs, and values. We are also diverse in our people skills and abilities to communicate, and our world is becoming even more diverse each day. It is this diversity that is making conflict even more commonplace. According to studies, unresolved conflict is responsible for up to 65% of workplace performance problems. Furthermore, 44% of managers report spending more than 20% of their time handling workplace conflict. From this workshop, participants will understand how they can improve their conflict management and negotiation skills. Participants will learn not only how to improve their personal skills over time; they will also learn strategies that they can immediately apply to manage conflict.
Keith Grossman is an attorney as well as a Family and Circuit Civil mediator certified by the Supreme Court of Florida. Mr. Grossman additionally provides conflict management consulting and solutions to businesses. Mr. Grossman graduated from the University of Florida with a law degree as well as a Bachelor of Science in Journalism.
Please contact Mandy Goldenberg at (239) 598-6143 or firstname.lastname@example.org to register for this free event on our Fort Myers Campus.